Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
We offer Free Shipping within the United States. For international orders, shipping charges will be calculated and displayed at checkout.
•⁠  ⁠Domestic (USA): 5–10 business days.
•⁠  ⁠International: 10–20 business days (depending on the destination).

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Vela Market is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Vela Market is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.